At Colour Grade, we strive to deliver high-quality digital marketing services, including website development, social media management, and photography services. Please review our Refund and Returns Policy carefully before making any purchases or booking our services.
1. No Refund Policy
Due to the nature of our services, all sales are final. Once a service has been purchased and the work has commenced, we do not offer refunds. This policy applies to all services available on our platform, including but not limited to:
- Website design and development services
- Social media management and content creation
- Photography and videography services (including product and commercial shoots)
2. Service Satisfaction
We are committed to ensuring that you are satisfied with the services provided. Before finalizing any project, we will share drafts, concepts, or preliminary work to gather your feedback. Any necessary revisions or adjustments will be made to align with the agreed-upon scope of work.
3. Cancellations
Once the project has been initiated and work has begun, cancellations are not allowed. If you wish to cancel a service prior to its commencement, please contact us immediately, and we will review the request on a case-by-case basis. Any upfront payments made to secure services are non-refundable.
4. Service Modifications
In the event that you wish to modify the scope of work after purchasing a service, please contact us at info@colourgrade.in. We will assess the possibility of accommodating your request, but please note that additional charges may apply for changes that fall outside the originally agreed-upon terms.
5. Disputes
In the rare event of a dispute regarding our services, we encourage you to reach out to us directly. We are committed to addressing any issues and resolving them in a fair and professional manner.
6. Contact Us
If you have any questions or concerns regarding our Refund and Returns Policy, please contact us at:
Email: info@colourgrade.in